Sunday, January 01, 2012

Acer Aspire One D257 - Freezing issue resolved

Our Acer Aspire One D257 netbook had an odd issue where it would simply freeze when any sort of load was put on the wireless network (for instance, when downloading files). There is a dearth of information about the issue online; some people blamed the wireless drivers, some thought it was overheating.

One bright spark managed to track down the problem - a bad BIOS. Flashing it to a later version (in my case from v1.08 to v1.15) fixed the problem immediately, so I'm posting this resolution here in case anyone else has a similar problem.

The BIOS update file is on Acer's site:

http://global-download.acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_1.15_A_A.zip?acerid=634583037092226871&Step1=Netbook&Step2=Aspire%20One&Step3=AOD257&OS=722&LC=en&BC=Acer&SC=EMEA_16

Just in case it gets removed, there's a copy available here.

Hopefully this will be of some use to someone!

20 comments:

Robert said...

Sir, you got it!!! Problem solved. I downloaded the zip file in a thumb drive and loaded it on my D257 (which had the same problem). Downloaded several long files via wireless and never froze. For new readers just be sure that your netbook is pluged or the update will not run. Thanks a lot!!!

Anonymous said...

Yes! Thank you sir! The damn thing started freezing a couple of days ago when i bought a router.

marianne said...

I am using windows 7 ultimate. I had the same problem with my D257. After I downloaded the zip file and run it, the aero effect of my windows is disabled. Also the audio service and other devices. What should I do? Please help! Thanks!!!

Dannie said...

Odd.... where is everyone getting the tag D-257? I have an Acer Aspire One manufactured in April 2012 running Windows 7 and have the same problem. Wish now I had gone for the Chrome book from Samsung.

Dannie said...

Odd.... where is everyone getting the tag D-257? I have an Acer Aspire One manufactured in April 2012 running Windows 7 and have the same problem. Wish now I had gone for the Chrome book from Samsung.

Dannie said...

upon further examination, my Aspire One is a new 722 with a v1.08 bios and has this same freezing issue. I am wrestling with how an outdated bios is impacted by loaded wifi.

fosco piccolotti said...

thank you!!! you saved me from a nervous breakdown... grazie davvero!!!

Anonymous said...

hi ..in my case it is somewhat different..my acer was running great......but after flashing bios to v1.15 ..the freezing issue started....

Rob said...

Why did you update the BIOS if the machine was fine?

Anonymous said...

hi..Rob..i updated it because my acer battery was not getting detected under UBUNTU OS.Then i found in internet that updating the Bios to V1.15 solves the issue.
hence i had updated it and battery issue is resolved. But now, while i m using windows ,my laptop freezes while performing any disk operations.........

Dark Unknown said...

I have one D257 but, the problem is black screen, so I can't flash the bios with those files... there's not *.FD files just executables, any ideas?

Rob said...

Sounds like a slightly different issue. There's been some success reported here - it might help:

http://en.kioskea.net/forum/affich-46702-aspire-one-wont-boot-even-the-bios-dont-show

Anonymous said...

Worked like a charm. Problem fixed. No more freezing after upgrading the Bios form 1.08 to 1.15. Thanks a lot !

GokuSan said...

Sorry for my bad english.
Thank you, works fine!
After install bios, windows7 can't start, i get a blue screen, after reinstall the windows, all right!
Thanks again!
Aspire D257 (form hungary)

Mike said...

Rob, so far so good....I hope to have a very happy grand daughter soon. Thanks for your help.

Anonymous said...

Thank you! Saved a lot of frustration with this issue and works great.

Anonymous said...

Thank you so much!! it work fine :)

Unknown said...

What do i do once I downloaded the files? I am in a WinRAR window and I don't know what that is or how to use it.

Rob Kershaw said...

You'll need to download WinRar which is a free app - here:

http://www.rarlab.com/rar/wrar540.exe

or if running on 64-bit Windows:

http://www.rarlab.com/rar/winrar-x64-540.exe

Pěna said...

Updating BIOS has helped me as well - thank you very much :)